Effective Date: July 1, 2026

Who We Are

David’s HVAC (“David’s HVAC,” “we,” “our,” or “us”) operates the website located at https://davidshvac.com. We are committed to protecting your privacy and handling your personal information responsibly.

Business Information

David’s HVAC
9260 Hoffman Way
Thornton, CO 80229

Owner: David Richards

Email: contact@davidshvac.com

Phone: (720) 306-1598

Information We Collect

We may collect personal information that you voluntarily provide, including:

First and last name
Email address
Phone number
Street address
City
State
ZIP or Postal Code
Information about your HVAC system or requested services
Any information you choose to include when contacting us

We may also automatically collect technical information, including:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages viewed
Date and time of your visit
Diagnostic information
Server log information

How We Use Your Information

We use the information we collect to:

Respond to inquiries
Provide estimates and quotes
Schedule appointments
Perform HVAC repair, installation, maintenance, and related services
Provide customer support
Improve our Website
Improve our services
Monitor Website performance
Detect spam, fraud, and security threats
Maintain Website security
Comply with applicable laws

We collect only the information reasonably necessary to provide our services.

Contact Forms

When you submit a contact form, we collect the information you voluntarily provide so we can respond to your request, prepare estimates, schedule appointments, and communicate regarding your inquiry.

By submitting a contact form, you consent to us contacting you regarding your request.

Live Chat

Our Website may offer a live chat feature to make it easier for visitors to ask questions, request estimates, or receive customer support.

If you choose to use our live chat, we may collect information you voluntarily provide during the conversation, including your name, email address, phone number, and the contents of your messages. We may also collect technical information such as your IP address, browser type, and device information to help maintain the security and functionality of the service.

Information submitted through live chat may be retained as part of our customer service records and used to respond to your inquiry, provide requested services, improve customer support, and maintain our business records.

Please avoid sharing sensitive personal information through live chat unless it is necessary to assist with your request.

Phone Calls and Text Messages

If you contact us by phone or provide your phone number through our Website, we may contact you by phone or text message regarding:

Requested HVAC services
Estimates
Appointment scheduling
Service updates
Customer support

We do not send unsolicited marketing text messages.

Email Communications

If you contact us through our Website or by email, we may communicate with you regarding:

Estimates
Service requests
Appointment scheduling
Customer support
Follow-up communications related to requested services

We do not send unsolicited promotional email campaigns.

Cookies

Our Website uses cookies and similar technologies to:

Improve Website functionality
Remember preferences
Analyze Website traffic
Improve security
Help detect malicious activity

You may disable cookies through your browser settings. Some portions of the Website may not function properly if cookies are disabled.

Google Analytics

We use Google Analytics to better understand how visitors use our Website.

Google Analytics may collect information such as:

Pages visited
Time spent on pages
Browser information
Device information
Approximate geographic location
IP address processed according to Google’s privacy practices

This information helps us improve our Website and customer experience.

You can learn more about Google’s privacy practices at:

https://policies.google.com/privacy

You can opt out of Google Analytics by installing Google’s browser add-on:

https://tools.google.com/dlpage/gaoptout

Google Search Console

We use Google Search Console to monitor our Website’s presence in Google Search and improve Website performance. Search Console provides aggregated search performance information and does not provide us with personally identifiable information about visitors.

Google reCAPTCHA

Our contact forms are protected using Google reCAPTCHA.

Google reCAPTCHA helps protect our Website from spam and automated abuse by analyzing technical information such as browser characteristics, cookies, IP addresses, and user interactions.

Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Embedded Content

Pages on this Website may include embedded content from third-party providers such as Google Maps or YouTube.

Embedded content behaves in the same manner as if you visited the third-party website directly. Those providers may collect data about you, use cookies, and monitor your interaction with their embedded content according to their own privacy policies.

Server Logs and Security Monitoring

Like most websites, our servers automatically create log files that may include:

IP address
Browser information
Device information
Date and time of access
Requested pages
HTTP response codes
Referring websites

We use this information to:

Maintain Website security
Diagnose technical issues
Monitor Website performance
Detect malicious activity
Prevent fraud and abuse

SSL Encryption

Our Website uses Secure Socket Layer (SSL) encryption through HTTPS to help protect information submitted through our Website.

Although we use commercially reasonable safeguards to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

How We Share Your Information

We do not sell, rent, lease, or trade your personal information.

We may share information only when reasonably necessary with trusted service providers that assist us in operating our business, including providers of:

Website hosting
Website security
Analytics
Email services
Technical support

We may also disclose information if required by law or when necessary to protect our legal rights, customers, or property.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries
Provide requested services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Children’s Privacy

Our Website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

If you believe a child has submitted personal information to us, please contact us.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

Know what personal information we collect
Request access to your personal information
Request correction of inaccurate personal information
Request deletion of personal information, subject to legal exceptions
Not be discriminated against for exercising your privacy rights

David’s HVAC does not sell or share personal information for cross-context behavioral advertising.

To exercise your privacy rights, please contact us using the information below.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

Users may visit our Website anonymously.
This Privacy Policy is available from our Website.
We will update this page whenever material changes are made.
Users may contact us to request updates or corrections to personal information.

Our Website does not currently respond differently to browser “Do Not Track” signals because there is no universally accepted standard governing such responses.

Privacy Rights for Visitors from the European Economic Area (GDPR)

If you are located in the European Economic Area, you may have certain rights under the General Data Protection Regulation (GDPR), including the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request data portability where applicable
Withdraw consent where consent is the legal basis for processing

To exercise these rights, please contact us.

Your Privacy Choices

You may contact us at any time to:

Request access to the personal information we maintain about you
Request correction of inaccurate information
Request deletion of your information where permitted by law
Ask questions about how your information is used

Certain information may be retained as required for legal, tax, accounting, security, or legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or Website functionality.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.

David’s HVAC
9260 Hoffman Way
Thornton, CO 80229

Owner: David Richards

Email: contact@davidshvac.com

Phone: (720) 306-1598

Website: https://davidshvac.com